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Legal Agreement

Terms & Conditions

Last Updated: June 30, 2026

Please read these Terms & Conditions carefully before using our website or purchasing our products.

1. Acceptance of Terms

By accessing, browsing, or purchasing from the ALORA website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please discontinue use of our site immediately.

2. Eligibility

To register an account or make a purchase, you must provide accurate, complete, and current information. By completing a transaction, you represent that you are legally capable of entering into binding agreements.

3. Products

All products listed are subject to availability. Product images and colors are rendered for representation purposes. Minor color or fabric texture variations may occur due to photography lighting, studio setups, or display screen calibrations.

4. Pricing

All prices on the ALORA store are displayed in Indian Rupees (INR) or local currencies where applicable. ALORA reserves the right to amend pricing, catalog entries, or delivery rates at any time without prior notification.

5. Orders

We reserve the right to accept, limit, reject, or cancel any orders placed with us. Orders may be cancelled due to inventory stock limitations, payment processing discrepancies, or activities flagged by our security systems as suspected fraudulent behavior.

6. Payments

Payment transactions must be successfully processed and cleared through our authorized gateway providers before we confirm or begin packing your order. Secure encryption protocols safeguard all payment fields.

7. Shipping

Orders are dispatched according to our Shipping Policy guidelines. Once dispatched, shipping updates and tracking references will be transmitted to you via your registered email address or SMS context.

8. Returns & Refunds

Returns, size exchanges, and refunds are subject to approval under the terms of our Return Policy. Items must meet our inspection standards to qualify for standard returns.

9. Intellectual Property

All digital assets, photographic lookbooks, editorial copy, logo structures, vector icons, graphics, and layout styling are the exclusive property of ALORA. Reproduction, copying, distribution, or unauthorized reuse is strictly prohibited.

10. User Responsibilities

You agree not to disrupt or attempt to bypass website security. Submitting false credentials, abusing promotional coupons, or engaging in fraudulent activity will result in immediate profile suspension and potential legal actions.

11. Limitation of Liability

ALORA, its directors, and associates shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our digital platforms, order checkouts, or garment wear.

12. Changes to Terms

We reserve the right to edit, append, or replace these Terms & Conditions at our discretion. We recommend checking this page periodically to align with current policies.

13. Contact Information

For any queries relating to these Terms & Conditions, please reach out to our legal support desk:

  • Email: contact@alora.com
  • Phone: +91 9313668502
  • Address: ALORA HQ, Level 8, Luxury Hub, BKC, Surat, India